Terms and Conditions
Terms and Conditions
Effective Date: 01.12.2024
Welcome to Naturabloom.com, operated by BEL Corporation Ltd ("we," "our," or "us"). By accessing or using our website and services, you agree to the following Terms and Conditions ("Terms"). Please read them carefully before using the website. These Terms govern your use of our website, services, and any purchases made through the website.
- General Information
Naturabloom.com is owned and operated by BEL Corporation Ltd, a company registered in the United Kingdom with registered office at 124 City Road, London, EC1V 2NX, United Kingdom. Our company registration number is 11393898.
- Acceptance of Terms
By accessing or using our website, you confirm that you are at least 18 years old or have the consent of a parent or guardian. If you do not agree to these Terms, you must not use our website or services.
- Changes to the Terms
We may update or revise these Terms at any time. The most current version will be posted on this page with the "Effective Date" noted above. Continued use of the website after changes to the Terms constitutes your acceptance of those changes.
- Account Registration
To use certain features of the website (such as placing an order), you may need to create an account. When registering, you agree to:
- Provide accurate, current, and complete information.
- Maintain the confidentiality of your account details, including your password.
- Notify us immediately of any unauthorized access to your account.
We are not liable for any loss or damage arising from your failure to keep your account secure.
- Use of the Website
You agree to use the website in accordance with all applicable laws and regulations. You may not:
-Engage in any unlawful activity, including fraud or spamming.
- Upload, distribute, or transmit any harmful or malicious code, viruses, or content.
- Interfere with or disrupt the functionality of the website or any other user’s access.
- Products and Services
Naturabloom.com offers a range of products and services, which may include (but are not limited to) organic skincare, wellness items, and other eco-friendly products. All product descriptions, prices, and availability are subject to change without notice. We make every effort to ensure that information on the website is accurate, but we do not guarantee that any product descriptions, pricing, or availability are error-free.
- Orders and Payments
- Placing an Order: By placing an order on our website, you are making an offer to purchase the product(s) in accordance with these Terms. All orders are subject to acceptance and availability.
- Pricing: Prices are listed in GBP and are inclusive of VAT where applicable. Delivery charges may apply and will be added during checkout.
- Payment for all orders must be made at the time of purchase. We accept [list of payment methods such as credit/debit cards, PayPal, etc.].
- Order Confirmation: After placing an order, you will receive an order confirmation email. This is not an acceptance of your order but an acknowledgement that we have received it.
- Order Cancellation: You may cancel an order before it is shipped. Once shipped, you must follow our Returns and Refunds policy.
- Shipping and Delivery
We offer free shipping on all orders over £50 within the UK. For orders under £50, a £4.99 shipping fee applies. If you need next-day delivery, a £6.99 shipping fee applies.
International Shipping: Shipping rates for orders from outside the UK will vary depending on the country you live in. The shipping rate will be applied at checkout. Please contact us if you do not see your shipping rate, and we will assist you.
- Customs Fees: For all international orders, the receiver is responsible for covering the cost of any duties or fees incurred by their country’s customs agency.
- Address Accuracy: Please double-check your shipping address before confirming your purchase. Naturabloom is not responsible for lost or stolen packages, but we will do our best to assist in locating any missing items.
For more details on shipping and delivery, please refer to the [Shipping and Returns Policy](https://naturabloom.com/shipping-and-returns/) page.
- Returns and Refunds
At Naturabloom, we want you to be happy with your purchase. If you are not satisfied with your order, we offer the following returns and exchange policy:
- Return Period: You can return items for an exchange or refund within 14 days of your purchase (minus the cost of shipping).
- Exclusions: We are unable to offer refunds or exchanges on sale items or samples.
- Return Process: If you return items for reasons other than defects in the goods, or incomplete/incorrect delivery, you will be responsible for arranging and paying for the return shipping. Please ensure you obtain **Proof of Postage** when returning items to us. You should retain this Proof of Postage to provide evidence that the goods have been returned in case we do not receive the package.
- Refunds: Refunds will be issued for the price paid for the goods (excluding delivery charges) after we receive the returned items. Refunds will be processed to the original payment method within 14 business days. Please note that goods must be returned to us in an unused, unopened condition for a full refund.
- Unreasonable Use: We will not issue a full refund for items that show signs of unreasonable use. Returned goods must be in their original condition.
For more details on the return process, please refer to our [Shipping and Returns Policy] (https://naturabloom.com/shipping-and-returns/) page.
- Damaged or Defective Items
If an item is defective or damaged within 14 days of purchase, we will replace it at no extra charge. Please email us at info@naturabloom.com with a description of the defect and a picture of the item, and we will guide you through the return process.
To complete your return, we require a receipt or proof of purchase. If you purchased the item through a wholesale partner, please contact them for assistance, as their return policies may apply.
11.Contact Us
If you have any questions, concerns, or complaints regarding our Returns and Refunds Policy, feel free to contact us at info@naturabloom.com.
For additional information on how to return your products, please read our Recycling Advice on the website.
- Intellectual Property
All content on the website, including but not limited to text, graphics, logos, images, videos, and software, is the property of **BEL Corporation Ltd** or our licensors and is protected by copyright and other intellectual property laws. You may not use, copy, or distribute any content from the website without prior written permission.
- Privacy and Data Protection
We are committed to protecting your privacy. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal data in accordance with the UK’s Data Protection Act 2018 and the GDPR.
- Limitation of Liability
We make every effort to ensure that the website is free from viruses or other harmful content. However, we cannot guarantee the continuous availability of the website, nor can we accept responsibility for any damages caused by the use of the website or any third-party sites linked to it.
Our liability is limited to the maximum extent permitted by law. Nothing in these Terms excludes or limits our liability for death, personal injury, or fraud.
- Indemnity
You agree to indemnify, defend, and hold harmless BEL Corporation Ltd, its directors, employees, and agents from any and all claims, damages, liabilities, losses, or expenses arising from your use of the website, your violation of these Terms, or any infringement of third-party rights.
- Third-Party Links
Our website may contain links to third-party websites. These links are provided for convenience and do not signify endorsement. We are not responsible for the content or practices of third-party sites.
- Force Majeure
We are not liable for any failure or delay in performance under these Terms due to events beyond our reasonable control, including but not limited to natural disasters, acts of war, strikes, or government action.
- Governing Law and Jurisdiction
These Terms and your use of the website are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
- Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at:
BEL Corporation Ltd
124 City Road, London, EC1V 2NX
United Kingdom
Email: info@belcorporation.com
Phone: +44 7807 319 859
Key Details Included:
Company Name: BEL Corporation Ltd
Registered Office: 124 City Road, London, EC1V 2NX, United Kingdom
Company Registration Number: 11393898
Email Address: info@belcorporation.com
- Shipping and Returns Policy:
- Shipping: Free UK shipping on orders over £50. Standard UK shipping fees and international rates outlined. Customs duties are the responsibility of the receiver.
- Returns: Eligible for returns or exchanges within
14 days of purchase (excluding sale items). Conditions for returning items are specified, including required proof of postage and the return of items in unused, unopened condition.
