Return Policy

Effective Date: 01.12.2024

At BEL Corporation Ltd, we want you to be completely satisfied with your purchase. If you are not happy with your order, you may return or exchange items in accordance with the terms outlined below.

Eligibility for Returns

Returns or exchanges are accepted within 14 days of purchase.
Items must be returned in unused, unopened, and original condition to qualify for a refund or exchange.
Sale items and samples are not eligible for return or exchange.

Return Process

Contact Us: Before returning an item, email us at info@belcorporation.com to initiate the return process.
Proof of Purchase: Provide your order confirmation or receipt to verify the purchase.
Packaging: Ensure the items are securely packaged to avoid damage during transit.

Shipping Costs for Returns

Customers are responsible for return shipping costs unless the return is due to:
- Defective or damaged items.
- Incorrect or incomplete orders shipped by us.
Please retain Proof of Postage when returning items to ensure your package can be tracked in case it is lost or delayed.

Refunds

Refunds will be issued for the price paid for the goods (excluding original shipping fees) once the returned items are received and inspected.
Refunds will be processed to the original payment method within 14 business days of receiving the return.
Items showing signs of unreasonable use or returned in a condition that does not meet our policy will not be refunded.

Exchanges

Exchanges for a different product are allowed within the 14-day return window if the returned item meets the above conditions.
If the replacement product is of greater value, the price difference must be paid before the exchange is processed.

Damaged or Defective Items

If you receive an item that is damaged or defective, please:

Email us at info@belcorporation.com within 14 days of purchase.
Provide a detailed description of the issue and attach a photo of the damaged or defective item.

We will replace the item free of charge or offer a refund based on your preference.

Important Notes

BEL Corporation Ltd is not responsible for returned items lost in transit. Please use a trackable shipping method to ensure safe delivery.
If you purchased your item through a wholesale partner, their return policy will apply, and you should contact them directly for assistance.